+49 (0)351 81050 - 0 DE

Privacy Policy


FORMCYCLE.DE

FORMCYCLE.EU

FORM.CLOUD

FORMCLOUD.DE


XIMA MEDIA GmbH, Sudhausweg 9, 01099 Dresden is the operator of the websites and services mentioned above and would therefore like to inform you in the following privacy policy about the extent to which data is collected when using our websites and for what purpose this data is used.

Responsibility for the processing of your personal data

XIMA MEDIA GmbH is responsible for the compliance with the provisions of the German Federal Data Protection Act (in German BDSG) as the responsible body within the meaning of the BDSG. Our data protection practice is consistent with the BDSG and the Telemedia Act (TMG). We take the protection of your personal data very seriously and treat your personal data confidential and in accordance with the statutory data protection regulations. The use of our web pages is usually possible without providing personal data. As far as on our sides personal data (for example name, address or e-mail address) are raised, this takes place on a voluntary basis.

What is personal data?

Personal data are individual details about personal or factual circumstances of a specific or identifiable natural person. This includes information like: your real name, address, phone number and date of birth (if indicated). Statistical information that cannot be directly or indirectly linked to you - such as: the popularity of our websites or the number of users of a website - are not personal data.

General for the processing and use of personal data in the context of the above-mentioned websites

When you visit our web pages, for the purpose of system security, the web servers temporarily store the connection data of the requesting computer, the web pages you visit, the date and duration of the visit, the recognition data of the browser and operating system type used and the website from which you visit us. This record consists of:

  • the page from which the file was requested,
  • the name of the file,
  • the date and time of the query,
  • the amount of data transferred,
  • access status (transfer file, file not found),
  • the description of the type of web browser used,
  • the IP address of the requesting computer gets shortened to the last six digits.

These data are stored anonymously in accordance with the Telemedia Act (TMG). The creation of personal user profiles is thus excluded. These data will be deleted or anonymized after the connection has ended.

Contact form / Consultation form

To contact us, you can use the contact form. To use the contact forms we need the following information:

  • Surname,
  • E-mail address,
  • Message / concerns / questions.

You can tell us other information such as first name, company, address, telephone and fax number, but you don’t have to. We use your data to answer your request and, if necessary, to send you the requested information. If necessary, the information provided to us will be forwarded to the responsible person for your request. The data entered by you is transmitted via a secure https / SSL connection. Your data will be deleted after completion of the process within 90 days, unless for reasons of traceability, customer service or legal retention periods, a longer retention is required.

Collection and handling of personal data in context of the customer account

We offer our customers the possibility to use FORMCYCLE services via a personal customer account. Before the first use, you must register once. For this we need the following information from you:

  • User name,
  • Title,
  • First name, Last Name,
  • E-mail address,
  • Password,
  • Language.

For the processing of services that require a fee, we need the following additional information:

  • Billing address (possibly company and adress, street, house number, zip code, city),
  • Payment data (bank details).

Your customer account will also automatically be assigned to a customer number. In addition, you can voluntarily add the following information in your customer account:

  • phone number

The data you submit to us during registration is used for the following purposes:

  • Providing of the customer account,
  • Assistance as part of the support, as far as requested,
  • Information about changes to the terms and conditions or privacy notices,
  • Shipment for maintenance and service modifications, unless expressly undesirable,
  • Sending newsletters, if expressly ordered,
  • Sending product recommendations for our own similar offers, unless explicitly undesirable,
  • Sending information, if requested,
  • Payment processing,
  • Queries related to your customer account and / or placed orders,
  • Internal statistical market research.

The variety of functions offered by XIMA MEDIA GmbH may be limited if you don’t want to provide additional information, such as phone number. You can change or delete your profile at any time within the customer account. The data will be automatically removed from our system. To make the transfer of data secure, they are transmitted over a encrypted SSL connection.

Facebook, Twitter, Google+, XING, LinkedIn

On our website you can find links to social media services of Facebook, Twitter, Google+, XING and LinkedIn. Links to the websites of social media services can be identified by the respective company name in the footer (lower section) of this website. If you follow these links, you will reach the corporate image of XIMA MEDIA GmbH at the respective social media service. When clicking on a link to a social media service, a connection is made to the servers of the social media service. The information that you have visited our website will be communicated to the servers of the social media service. In addition, further data will be transmitted to the provider of the social media service. These are for example:

  • Address of the website where the activated link is located
  • Date and time of calling the website or activating the link
  • Information about the browser used and the operating system used
  • IP address

If you are already logged in to the corresponding social media service at the time of activating the link, the provider of the social media service may be able to determine your user name and possibly even your real name from the transmitted data and this information assign to your personal user account within the social media service. You can exclude this possibility of assignment to your personal user account if you log out of your user account before.

The social media servers are located in the US and other countries outside the European Union. The data can therefore also be processed by the provider of the social media service in countries outside the European Union. Please note that companies in these countries are subject to a data protection law which generally does not protect personal data to the same extent as it is in the Member States of the European Union.

Please note that we have no influence on the scope, nature and purpose of the data processing by the provider of the social media service. For more information on the use of your data through the social media services included on our website, please refer to the privacy policy of the respective social media service.

Use of service providers

XIMA MEDIA GmbH uses service providers for the provision of services and for the processing of your data (among other things for the hosting of your data in a secure data center, so-called order data processing according to § 11 BDSG). The service providers process the data exclusively on the instructions of XIMA MEDIA GmbH and have been obliged to comply with the applicable data protection regulations. All order data processors have been carefully selected and will only have access to your data as far as necessary to provide the services to the extent and for the period required and to the extent that you have consented to the processing and use of the data. All data will be processed exclusively by data centers of our service providers within the European Union.

Data security

We take technical and organizational security measures to protect your data as comprehensively as possible from unwanted access. In addition to securing the operating environment, we use encryption in some areas (for example online application, customer account, contact form). The information you provide will then be transmitted in encrypted form using the Secure Socket Layer (SSL) protocol to prevent misuse of the information by third parties. You can tell by the fact that in the status bar of your browser the lock symbol is closed and the address bar starts with "https".

Information, correction and deletion of your data

Upon request, XIMA MEDIA GmbH will provide you with information about what data is stored about yourself and how it is used. Should your data stored at XIMA MEDIA GmbH be incorrect, XIMA MEDIA GmbH will correct it. In this regard, you can write to XIMA MEDIA GmbH at the above address or contact them in any other way. You have the right to block and delete data stored by XIMA MEDIA GmbH about yourself. If the deletion is contrary to statutory, contractual or tax law or commercial law retention or other statutory reasons, instead of deletion, only the blocking of your data can be made.

Website Analysis/Tracking:

Cookies: We use so-called cookies in some areas of our website, for example, in order to recognize visitor traffic and to design the website accordingly. This allows easier navigation and a high degree of user-friendliness of a website. Cookies also help us identify particularly popular areas of our website. Cookies are small files that are stored on the hard disk of a visitor. They allow information to be kept for a certain period of time and to identify the visitor's computer. For this we use so-called session cookies, which are automatically deleted when you close your browser. You can set your browser to inform you about the placement of cookies so the use of cookies becomes transparent for you. Important: If you completely exclude the use of cookies, you may not be able to use individual features of our websites. We use the following categories of cookies on our website:

  • essential cookies
  • Performance cookies

Essential Cookies: These cookies are necessary for you to be able to navigate the website and use its features, such as accessing password-protected areas. Without these cookies, we will not be able to provide you with certain services requested by you. We use essential cookies to uniquely identify registered users so that they will be recognized during their stay and when they visit the site again.

Performance cookies: These cookies collect information about how visitors use a website, for example, which pages they visit the most and whether they receive error messages from websites. These cookies do not collect data that can be used to identify visitors. All information collected through these cookies is anonymous and is intended solely to improve the functionality and service of the website. We therefore use performance cookies to compile statistics on how our website is used and to see how effective our advertising campaigns are.

Matomo / PIWIK: In order to design our website as required, we create pseudonymous user profiles using Matomo formerly PIWIK. This service uses cookies, which are text files stored on your computer that allow you to analyze the use of the website by you. The information generated by the cookies about your use of our web pages is stored exclusively in our data centers within the EU and is not disclosed to third parties. Since we have activated the IP anonymization on the web pages, your IP address will be saved shortened by the last six digits. We use this information to evaluate the use of the web pages for us to compile reports on website activity. If you do not agree with the storage and use of your data, you can disable the storage and use. In this case, an opt-out cookie is deposited in your browser that prevents the service from saving usage data. Deleting your cookies will result in deletion of the opt-out cookie as well. The opt-out must be reactivated when visiting our site again.

QUESTIONS ACCORDING DATA PROTECTION

Questions about data protection, as well as revocation of any given consent or objection to a particular use of data in relation to the above-mentioned websites and services, you can always address to:

XIMA MEDIA GmbH
Data Protection Officer
Sudhausweg 9
01099 Dresden

Email: datenschutz@xima.de

Furthermore, you have the opportunity to contact the Data Protection Officer of the German State Saxony, the competent supervisory authority.

Note: Translated with “Google Translate”